Microsoft Word is a widely-used word processing tool known for its versatility and user-friendliness. However, users sometimes encounter errors when trying to open documents. One of the most common issues is the “Word experienced an error trying to open the file” message. This error can be frustrating, especially when the file contains important information. Understanding the causes and following systematic solutions can help you regain access to your document swiftly and effectively.
Common Causes of the Error
File Corruption: Damage during file transfer, improper saving, or sudden shutdowns can corrupt Word documents.

Blocked Files: Files downloaded from the internet or external sources are sometimes blocked by Windows for security reasons.
Compatibility Issues: Files created in older Word versions or other software might not open smoothly in modern Word versions.
Protected View Settings: Word’s security features sometimes block files from untrusted locations.
Add-In Conflicts: Third-party add-ins may interfere with Word’s ability to open certain documents.
User Permissions: Inadequate permissions may prevent Word from accessing or modifying the file.
File Path Issues: Very long file paths or deep directory structures can cause problems opening documents.
Solution 1: Unblock the File
Files downloaded from external sources can be blocked by Windows. Here’s how to unblock them:
Right-click on the Word document and select Properties.
In the General tab, check if there is an Unblock button at the bottom.
If present, click Unblock, then Apply and OK.
Try opening the document again in Word.
Solution 2: Change Trust Center Settings
If the file is being blocked by Protected View, you can modify Word’s Trust Center settings:
Open Microsoft Word and click File > Options.
Select Trust Center from the left panel.
Click Trust Center Settings….
Navigate to Protected View.
Uncheck the following options:
Enable Protected View for files originating from the Internet
Enable Protected View for files located in potentially unsafe locations
Enable Protected View for Outlook attachments
Click OK to save the changes and restart Word.
Open your document again.
Solution 3: Repair the Word Document
If the document itself is corrupted, use Word’s built-in repair feature:
Open Microsoft Word.
Click File > Open.
Navigate to the location of the corrupted document.
Select the file and click the dropdown arrow next to Open.
Choose Open and Repair.
This method allows Word to attempt to fix any detected corruption automatically.
Solution 4: Disable Add-Ins
Add-ins can sometimes cause compatibility issues. Disabling them can help:
Open Microsoft Word.
Go to File > Options.
Select Add-Ins from the left panel.
At the bottom, choose COM Add-ins and click Go….
Uncheck all add-ins and click OK.
Restart Word and open your file.
Solution 5: Check and Modify File Permissions
Inadequate file permissions may prevent access. To check and change them:
Right-click on the Word document and select Properties.
Go to the Security tab.
Ensure your user account has Full Control permissions.
If not, click Edit…, select your user account, and check Full Control.
Click Apply and OK.
Solution 6: Move the File to a Different Location
Long file paths or restricted folders may cause issues. Try moving the file:
Copy the Word document to a simpler location (e.g., Desktop or Documents).
Attempt to open it again.
Solution 7: Open Word in Safe Mode
Safe Mode can bypass many common issues:
Press Win + R to open the Run dialog.
Type winword /safe and press Enter.
Try opening your file.
If the document opens successfully, the problem may be related to add-ins or settings.
Solution 8: Update Microsoft Word
An outdated version of Word can cause compatibility problems:
Open Microsoft Word.
Go to File > Account.
Click Update Options > Update Now.
Install any available updates and restart Word.
Solution 9: Use a Different Word Processor
If the error persists, try opening the document in an alternative program:
Open the file using Google Docs, LibreOffice, or WordPad.
Save a new copy and try opening it again in Word.
Solution 10: Restore from Backup
If all else fails, retrieve a backup copy:
Check for backups in your OneDrive, Google Drive, or local backup folders.
Look for the .wbk (Word Backup) file in the same folder as the document.
About us and this blog
Panda Assistant is built on the latest data recovery algorithms, ensuring that no file is too damaged, too lost, or too corrupted to be recovered.
Request a free quote
We believe that data recovery shouldn’t be a daunting task. That’s why we’ve designed Panda Assistant to be as easy to use as it is powerful. With a few clicks, you can initiate a scan, preview recoverable files, and restore your data all within a matter of minutes.
Subscribe to our newsletter!
More from our blog
See all postsRecent Posts
- Format usb stick for large files 2025-03-14
- Best image file format for web 2025-03-14
- How to convert audio file to video format? 2025-03-14